Premtim Ramadani

Experience

Expert IT Consultant

Lufthansa Industry Solutions · Frankfurt am Main, Germany

2022–present

7
developers led (2 years, cross-functional)
8
production applications delivered & maintained
~3,000
active users on flagship application
  • Led a cross-functional team of 7 for 2 years as Technical Lead and Software Architect — also acted as Product Owner on select client engagements.
  • Delivered and maintained 8 production web applications across banking, security-operations, and aviation clients, owning security, architecture, and technical quality.
  • Built and shipped a public, PCI DSS-certified ticketing platform (ticketing.lufthansagrouphangar-one.com) for Lufthansa Group's jubilee exhibition — a client-facing, publicly accessible production release.
  • Built an AI agent-driven request-fulfillment system in Mendix for tool and product ordering: agents autonomously interpreted and completed requests, escalating to human-in-the-loop review only when unable to resolve a request independently.
  • Delivered production applications on the Mendix low-code platform — including custom Java actions and widgets — with REST API integrations and SSO (OpenID Connect); owned Kubernetes-based deployment as part of DevOps responsibilities.

Client engagement · ING Bank

Reviewed and approved information-system changes made by technicians for security compliance before release; identified and flagged security-relevant errors.

Information Security Officer

ProCredit Holding AG & Co. KGaA · Frankfurt am Main, Germany

2019–2022

  • Operated the Information Security Management System (ISMS) for a regulated banking group.
  • Coordinated information-security incident handling with internal teams and the Quipu Security Operations Center (SOC).
  • Issued security assessments for new processes and systems as a release gate.
  • Followed up on group-level security projects and delivered security-awareness training across the ~150-person organization.

Full Stack Developer

DataProgNet LLC · Ferizaj, Kosovo

2019

  • Built and maintained web platforms on the .NET MVC framework (Code First & Database First with EF, ASP.NET Core Identity).
  • Full-stack: C# backend, SQL databases, HTML5/CSS/JavaScript/jQuery frontend.

Education

B.Sc. Computer Engineering

University of Prishtina (Hasan Prishtina) · Prishtina, Kosovo

2015–2018